Questions and answers

#Days and rollover

#When does the page turn?

At midnight where you are. Unfinished tasks move to the new page, and the old one is kept as it was. The server turns the page, so it happens even while your phone is off. See What happens at midnight.

#Can I stop a task from rolling over?

Yes. Mark it won't do, give it a later focus date, move it to a project's backlog, or put it in a section whose Roll unfinished tasks over is off. See Sections that stay on their day.

#I travelled to another timezone. What happens to my days?

Each day keeps the timezone it was lived in, so the past never changes. New days follow the timezone you are in.

#Can I change what a past day shows?

No. A day is kept as it ended, which is what makes it a record. You can still open a task from a past day and change the task itself today.

#Using Rollov

#Does it work offline?

Yes. Everything is kept on your device, so Rollov works the same offline and syncs with your other devices once you are back. See Working offline.

#Can I use it on my phone and my computer?

Yes. One account syncs everywhere: the web at my.rollov.app, the Android app, and the desktop app for Mac and Windows. On an iPhone, install Rollov from Safari until the iOS app is out. See Desktop and mobile apps.

#Can I bring my stuff from another app?

Yes: Todoist CSV exports, Markdown files, contacts (vCard, Google or Outlook CSV) and calendar .ics files. Google Calendar, iCloud and other CalDAV calendars connect directly. See Import.

#How do I change the pages in the bottom bar?

Settings › General › Bottom bar and main page. See Customization.

#Where did the guided tour go?

Settings › Help has the tour and a walkthrough for each part, to replay any time.

#How do I undo something?

Tap Undo in the toast that follows a change, or press Ctrl+Z (⌘+Z) on a computer. Deleted things wait in the Trash with their history. See History and the trash.

#Calendars

#Why don't I see my Google Calendar in the app on my phone?

In the Android and iOS apps, Google calendars show through the phone's own calendars: turn on your phone's calendars in Settings › Calendar, with your Google account added to the phone. On the web, connect Google Calendar directly. See Your other calendars.

#Calendar sync stopped after I turned on encryption.

Google and CalDAV sync read what is in your events, so they pause while events are end-to-end encrypted. Turn encryption off for events if you want them synced. See What stays readable.

#Privacy and data

#Is my data safe?

Your data is kept apart from every other account, all traffic is encrypted, and you can turn on end-to-end encryption so that not even Rollov's server can read your content. The app lock hides it on screen too. See Privacy and encryption.

#What does the AI do with my data?

Each AI feature has its own switch in Settings › AI. Each sends only what it needs, Rollov stores none of it (apart from the scrapbook's notes on links), and none of it is used to train AI models. On encrypted accounts they start switched off. See AI features.

#I forgot my encryption passphrase.

Unlock with your recovery key and choose a new passphrase. If you have neither, Reset encryption starts over; what was encrypted cannot be recovered by anyone. See End-to-end encryption.

#I forgot my app lock PIN.

Tap Forgot it? on the lock screen and confirm with your account password, or sign in again. See The app lock.

#How do I get my data out?

Settings › Import & export › Export downloads everything as JSON or Markdown, and your people as vCard or CSV. See Export.

#How do I delete my account?

Settings › Account › Delete account. See Delete your account.

#Pricing

#Is Rollov free?

Rollov is in early access, and every feature is free for now, with no card needed. See Plans and pricing.

#Something else

#I found a bug, or I have an idea.

Write to support@rollov.app with what happened and which device you were on. Questions, bugs and ideas are all welcome.